Cancellation & Refund Policy

By booking any class, pass, or private lesson with Rebeca Dance Co, you agree to this policy. Please read it before completing your booking.

1. Liability Waiver Requirement

All participants must sign Rebeca Dance Co's Liability Waiver and Release Agreement in person before their first class, workshop, intensive, or private lesson. Participants under 18 must have the waiver signed by a parent or legal guardian.

Participants who do not sign the waiver will not be able to join the class. In that case, a refund will be issued minus a $15 administrative fee.

To avoid surprises, you may request a copy of the waiver before booking at info@redanceco.com.

2. Drop-In Classes

• Cancel 24 hours or more before class: full refund.
• Cancel less than 24 hours before class, or no-show: no refund.

3. Winter Adult Ballet Intensive Passes (Full Event Pass & Full Day Pass)

Intensive spots are limited and planned in advance, so passes follow a separate policy.

Full Event Pass

• Cancel 14 days or more before the first day of your track: full refund minus a $15 processing fee.
• Cancel 7–13 days before: 50% refund.
• Cancel less than 7 days before, or no-show: no refund.

Full Day Pass

• Cancel 48 hours or more before the class day: full refund.
• Cancel less than 48 hours before, or no-show: no refund.

Missed classes: classes missed during a pass are not refunded, credited, or made up.

Transfers: a pass may be transferred to another adult with at least 48 hours' notice by email. The new participant must sign the Liability Waiver before their first class.

4. Private Lessons

• Cancel or reschedule 24 hours or more before the lesson: no charge.
• Cancel less than 24 hours before, or no-show: the full lesson fee is charged.

5. Late Arrival

Warm-up is essential for injury prevention. Participants who arrive more than 10 minutes late may be asked to observe rather than dance. Late arrival does not qualify for a refund or credit.

6. Cancellations by Rebeca Dance Co

If Rebeca Dance Co cancels a class for any reason, including instructor illness, you will receive a full refund, or a make-up class may be offered when possible.

7. Weather and Studio Closures

If a class is cancelled due to severe weather or closure of the venue, participants will be notified by email at least 3 hours before class whenever possible and will receive a make-up class or a full refund.

If the studio remains open and the class takes place, participants who choose not to attend due to weather are subject to the regular cancellation policy.

8. How to Cancel

Send an email to info@redanceco.com with your name, the class or pass, and the date. The time your email is received determines which rule applies. Cancellations by phone, text, or social media are not accepted unless confirmed by email.

9. Refund Processing Time

Approved refunds are processed within 72 hours of approval and issued to the original payment method. Depending on your bank or card issuer, it may take an additional 5–10 business days for the funds to appear in your account.

10. Contact

Questions about this policy: info@redanceco.com

Effective date: September 28, 2026

Rebeca Dance Co ("we," "us") respects your privacy. This policy explains what personal information we collect through redanceco.com and our classes, how we use it, and your choices.

1. Information We Collect

• When you book a class, pass, or private lesson online: your name, email address, phone number, and booking details.
• When you pay: payments are processed by our payment providers (GoDaddy Payments and PayPal). We do not see or store your full card number.
• When you contact us through our website form or by email: your name, email address, and your message.
• When you sign the Liability Waiver in person: your name, date of birth, contact details, emergency contact, and any injuries or health conditions you choose to disclose so the instructor can teach you safely. For participants under 18, the parent or guardian's name and signature.
• Automatically, when you visit our website: basic technical information such as browser type, device, and pages visited, collected through cookies and similar tools used by our website platform.

2. How We Use Your Information

• To schedule and manage your bookings, and to send confirmations and reminders.
• To process payments and refunds.
• To respond to your questions.
• To keep participants safe during class, including contacting your emergency contact if needed.
• To notify you of class changes, cancellations, or weather closures.
• To send you news about upcoming classes and intensives, only if you choose to receive them. You can unsubscribe at any time.

We do not sell your personal information.

3. Health Information

Health or injury information shared on the waiver is used only to adapt instruction and respond to emergencies. It is kept on the paper waiver, is not entered into our website or booking system, and is not shared with anyone except emergency responders when necessary.

4. Who We Share Information With

We share information only with service providers that help us run our business, and only as needed:

• GoDaddy, which hosts our website and booking system.
• GoDaddy Payments and PayPal, which process payments.
• Colorado Movement Lab or another host venue, only if needed for your participation or safety.
• Emergency responders, in the event of an injury or medical emergency.

We may also disclose information if required by law.

5. How We Protect and Keep Your Information

Paper waivers are stored securely and kept for at least 3 years, and for participants under 18, until at least 3 years after they turn 18, because they may be needed in case of a legal claim. Booking records are kept in our booking system for as long as needed to run our classes and meet legal and tax obligations.

6. Your Choices

You may ask us to access, correct, or delete your personal information by emailing info@redanceco.com. Some information, such as signed waivers and payment records, must be kept for legal reasons.

7. Children

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Information about participants under 18 is provided by a parent or guardian.

8. Changes to This Policy

We may update this policy from time to time. The effective date at the top shows when it was last updated.

9. Contact

Questions about this policy: info@redanceco.com